Case · 01
Business model · ExO Transformation Sprint · 8 weeksMetlifecare
Challenge
A large NZ retirement village operator facing the standard transformation failure pattern: ambitious target, slow timeline, competing priorities, and a sceptical middle layer.
Approach
Eight-week sprint built around small cross-functional teams drawn from inside the business. Explicit 10x growth ambition. We coached; the internal teams built. The corporate immune system was confronted directly rather than worked around.
Outcome
Live business transformation momentum in 8 weeks instead of the 18–36 month strategy + design + mobilise cycle the firm had been quoted previously. Internal capability retained and key talent identified