When OTT players offer their service for free how do they expect to make money?
How we fought the SMS battles but lost the messaging war. While the incumbents fought over old products new players rode on top of their networks (OTT player) for free and built a whole new system. While we were fighting against ourselves with last century’s weapons we were helping the real competition get strong
The tide of digital disruption keeps on coming. Here we explore some practical things you can do to face and harness the waves.
The Exponential Agency along with more than 100 other NZ businesses and organisations has put its support behind this initiative to change the conversation around what we define as ‘talent’. We believe this is important in order to recognise that rapidly changing consumer behaviours and technology is redefining what ‘talent’ looks like in the marketplace.
We recently asked our readers what they would like to hear more of and the key themes were disruption and innovation: understanding the two sides of the same coin. Is it a threat or is it an opportunity, and transformation.
It’s a pretty sobering fact that 90% of start up’s are going to fail. The good news then is that one in ten succeeds. Even more sobering is the fact that it takes time die – 20 months after getting funding
At the latest annual results announcement Sky is playing the victim and have completely forgotten about the customer.
As part of Idealog’s Technology Month, Rod was interviewed on tech-related things, their biggest fears for the future and what other companies and individuals inspire him.
This isn’t another Sky beat up, we look at how Sky should look at customer lifecycle management and 50 ideas they could do to re-engage with their customers
A Facebook letter of a customer breaking up with Sky has gone viral. The complaint exposes two issues for cable companies 1) Customers feel hostages about paying full price to watch sport and 2) Customers feel aggrieved that new customers get better treatment.